Privacy Policy

This Privacy Policy explains the method for collection, use, and disclosure of your personal data by Jungle Family Pte. Ltd and its related companies (collectively, "Jungle") when you use the solutions, platforms, applications or services (collectively "Services") provided by Jungle, purpose of use of such personal data, and method for handling of such personal data.

Jungle recognizes the importance of protecting the personal data collected from you in your usage of the Services, and takes reasonable steps to maintain the security, integrity and privacy of any personal data collected in accordance with this privacy policy.

1. Who we are

We are Jungle, an online platform for parents to discover and book activities for their children. We are owned and operated by Jungle Family Pte. Ltd., a Singapore incorporated company. If you have any questions about data protection at Jungle, you can contact our data protection officer at any time by sending an email to dpo@jungle.baby.

While visiting our website, registering or booking activities via our platform, you agree to this privacy policy. This privacy policy applies to all personal data obtained by us through your use of our website or Services. It does not apply to any websites controlled by third parties not affiliated with us that our website or app may link to ("Third Party Sites"). The relevant privacy policies set out in the respective Third Party Sites shall apply in those cases.

2. Privacy is your right and the choice is yours

You have the choice which information you would like to share with us. Please be aware, however, that when signing up to our platform, you are required to accept our terms of use. Legally speaking, this means you will enter into a contract with us under which you are entitled to use the platform, in accordance with the terms of use. Of course, we need some information from you to be able to perform our obligations under this contract. However, it is entirely up to you to choose whether you would like to provide such information or would rather not use our platform.

You can take the following steps to control and manage how much personal data you share with us:

Direct marketing: If you do not want to receive newsletters from us, you can unsubscribe at any time. In this case, we will not be able to send you any cool offers.

You may also withdraw your consent for the processing of your personal data for certain purposes (e.g. marketing) by submitting your request via email to dpo@jungle.baby.

3. Your Legal Rights

(a) Right to access

You have the right to be informed which data we store about you and how we process this data.

We will respond to your access request as soon as practicable, in any case within thirty (30) days upon receiving your access request. We will also inform you within the timeframe if we are unable to adhere to your request (with reasons) or require additional time to effect the request.

(b) Right to rectification

If you notice that stored data is incorrect, you can always ask us to correct it.

We will respond to your correction request as soon as practicable, in any case within thirty (30) days upon receiving your correction request. We will also inform you within the timeframe if we are unable to adhere to your request (with reasons) or require additional time to effect the request.

(c) Right to withdraw your consent to the processing of your personal data

You can withdraw your consent to our collection, use and disclosure of your personal data at any time for any or all of the Purposes (as defined below). If you request the deletion of your personal data, Jungle will delete your personal data. Upon receiving your withdrawal or deletion request, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. Please note that depending on the nature and scope of your request, we may not be in a position to continue providing our Services to you and we shall, in such circumstances, notify you before completing the processing of your request.

We will endeavour to process your request within ten (10) business days upon receipt, and will notify you accordingly if we require additional time.

To exercise your rights, you may send in your request via email to dpo@jungle.baby at any time and we will process such requests in accordance with this privacy policy and our obligations under applicable laws.

We may charge you a reasonable fee for the handling and processing of your requests to access your personal data, and will inform you of the amount charged in advance.

4. An overview of the personal data we process

In this section you can find general information about the categories of personal data we process about you. For your understanding, personal data is information that directly identifies you (such as your name) or enables us to indirectly identify you (for example, on the basis of a user ID linked with the personal data in your profile).

You will find more detailed information on our processing activities below, in the next section. But our data processing activities on the platform can be summarized by reference the main categories of personal data:

(a) Profile data (master data)

This includes your email address, names and other details you may provide when creating an account.